Terms of Service

Last Updated: March 19, 2026

Welcome to https://softdialone.com. These Terms of Service ("Terms") govern your access to and use of the services provided by SoftDial One LLC ("SoftDial," "we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account or using any part of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our services.

2. Description of Services

SoftDial provides AI-powered unified communications solutions, including but not limited to:

  • Voice, video, and messaging communication platforms
  • AI virtual assistants and automation tools
  • Speech recognition and chatbot services
  • Integration platform and API access
  • Class X Softswitch telephony infrastructure

3. Account Registration

To use certain features of our services, you must create an account. You agree to:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Promptly update your information if it changes
  • Accept responsibility for all activity that occurs under your account

4. Acceptable Use

You agree not to use our services to:

  • Violate any applicable laws, regulations, or third-party rights
  • Transmit unsolicited or unauthorized advertising, spam, or promotional materials
  • Interfere with or disrupt the integrity or performance of our services
  • Attempt to gain unauthorized access to our systems or networks
  • Use the services for any illegal, harmful, or fraudulent purpose

5. Payment Terms

If you subscribe to a paid plan, you agree to pay all applicable fees. Fees are non-refundable except as required by law or as expressly stated in these Terms. We reserve the right to change our pricing with 30 days advance notice.

6. Intellectual Property

All content, software, and technology associated with our services are the intellectual property of SoftDial One LLC or its licensors. You may not copy, modify, distribute, or create derivative works without our prior written consent.

7. Service Level Agreement

We strive to maintain 99.99% uptime for our services. Specific SLA terms are outlined in your service agreement. Credits may be issued for verified downtime in accordance with the applicable SLA.

8. Data Protection

We handle your data in accordance with our Privacy Policy and applicable data protection laws. You retain ownership of all data you upload to our platform. We will not access your data except as necessary to provide and improve our services.

9. Limitation of Liability

To the maximum extent permitted by law, SoftDial One LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

10. Termination

Either party may terminate the service agreement with 30 days written notice. We may suspend or terminate your access immediately if you breach these Terms. Upon termination, your right to use the services will cease, and we will make your data available for export for 30 days.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Continued use of our services after such modifications constitutes acceptance of the updated Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

13. Contact Information

For any questions regarding these Terms, please contact us at:

  • Email: info@softdialone.com